PRIVACY AND COOKIES STATEMENT
Effective: July 01, 2024
Hcmak is a company that provides a platform for users to discover and book travel experiences globally. This platform is referred to as their “Services” in this statement.
We appreciate the information you share with us, as it helps us provide more personalized and relevant services. We understand that sharing personal information is a sign of trust, and we take that trust seriously. We are dedicated to providing you with valuable information and products based on the information you provide. Additionally, we are committed to respecting your privacy and being transparent about how we use your information. Please read this privacy statement carefully to understand our practices.
This statement explains how we collect, use, and handle your information, as well as your rights and how you can contact us. Please read this carefully to understand our information and privacy practices. By visiting our website or mobile app on any device, you acknowledge that you have read and understood this statement.
We provide services to users in various countries with different laws and customs. This statement gives an overview of our privacy practices, with more specific information for users in specific regions or countries in sections 12 and 13.
Notice at Collection of Personal Information
We gather personal information about you as outlined in this Notice and the Statement.
What categories of personal information do we collect and why?
Biographical information and identifiers refer to personal details such as name, contact information, unique identifiers, and online account information that you have shared voluntarily.
The California customer records statute includes categories of personal information such as billing details, payment card information, and travel-related information like driver’s license or passport numbers.
Characteristics of Protected Classifications under Applicable Law: This may include your age range, gender, and any other information about yourself that you have voluntarily disclosed. We may also collect race, ethnicity, sexual orientation, or religion where you voluntarily disclose it to us, including, for example, in the context of diversity and inclusivity disclosures you choose to make.
Commercial Information: This may include information related to products or services that you have purchased or obtained, including details of your membership with Hcmak, purchasing and booking history, information about your travel, experience, preferences, and any other information about your travel plans that you have voluntarily disclosed.
Internet or other Electronic Network Activity Information: This may include information related to your browsing history (including pages you have visited, content reviewed, and apps reviewed), search history, and access to and use of our Services (including automatic collection of information as described in more detail in this Statement).
Precise Geolocation Data: This may include the location of your Device when you have agreed to share your location information via privacy settings on your Device or, for example, if you have uploaded photos tagged with location information.
Visual and Audio Information: This may include photos, reviews and videos that you may provide to us. In addition, we collect communications when you contact our customer service team, including inbound and outbound calls.
Inferences Drawn from the Above: We may generate inferences based on the above categories of personal information.
Sensitive Personal Information: The following categories are considered “sensitive personal information” under certain privacy laws: precise geolocation data, race, ethnicity, sexual orientation, religion, driver’s license number, or passport number. To the extent that we use or disclose any “sensitive personal information” or “sensitive data”, as those terms are defined in applicable privacy laws, we do not use or disclose the sensitive personal information for the purpose of inferring characteristics about you or for any purpose other than limited permissible purposes, such as providing our Services and verifying, maintaining the quality of, and improving our Services.
We collect and use each category of personal information for the following business and commercial purposes described in more detail in Section 2 of the Statement: registration and other contracts, to improve our Services, personalization and customization, communication, and legal compliance.
We will retain copies of your information for as long as you maintain your account or as necessary in connection with the purposes set out in the Statement, unless applicable law requires a longer retention period. In addition, we may retain your information for the duration of any period necessary to establish, exercise, or defend any legal rights.
What categories of personal information do we “sell” or “share” to third parties?
The terms “sell” and “share” are broadly defined in certain U.S. privacy laws. We may “sell” or “share” the following categories of personal information to business partners, social media websites, advertising networks, data aggregators, and other third parties identified in Section 3 of this Statement for purposes of delivering interest-based advertising, analyzing use of our websites and apps, and enhancing user engagement on our websites and apps and on social media: biographical information/identifiers, Internet or other electronic network activity information, commercial information, and inferences drawn from the above. We do not knowingly sell or share personal information of individuals under the age of 16.
If you would like to opt out of the sale or sharing of your personal information, you may do so by clicking on the “Do Not Sell or Share My Personal Information” link on our homepage/app. You may also use a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out.
